Source of truth
Write one approved business record: real-world name, category, address or service area, phone, website, hours, services, accessibility facts, and owner.
Output: business facts sheet
A local business does not need twenty disconnected marketing tactics. It needs one visible flow: accurate presence → credible proof → clear next action → fast human response → completed work → honest review → weekly learning.
The seven-part LocalFlow route
Discovery surfaces
Claim and verify the business on Google, Apple Business, and Bing Places. Keep identity and hours consistent. Never invent locations or keyword-stuff the name.
Output: listing audit
Website trust
Make the service, location, proof, contact path, privacy language, and next step understandable on a phone in under a minute.
Output: five-screen trust check
Review rhythm
Ask real customers for honest feedback without incentives. Reply professionally, protect private details, and move complex resolution offline.
Output: review request + reply rules
Lead response
Route calls, forms, and messages into one review queue with source, need, urgency, next action, and owner. AI may draft; a human sends.
Output: lead-response board
Local proof content
Answer real questions using approved facts, completed-work lessons, service-area context, and customer-safe proof. One source can become a page, post, email, and FAQ draft.
Output: four-asset proof packet
Weekly inspection
Review listing accuracy, unanswered reviews, broken contact paths, response delays, booked outcomes, and content questions. Fix the biggest leak first.
Output: Friday LocalFlow memo
The LocalFlow agent desk
Different jobs deserve different agents. The labels describe responsibilities, not autonomous employees.
| Role | May prepare | Must stop before | Proof |
|---|---|---|---|
| Scout | Public listing audit, competitor question scan, broken-link notes | Claiming, editing, or contacting | URL + capture date |
| Fact Clerk | Compare listing data to the approved facts sheet | Changing hours, address, category, or ownership | Difference table |
| Proof Writer | Draft FAQs, pages, replies, and local posts from approved facts | Publishing or making regulated claims | Source ledger |
| Lead Clerk | Summarize approved inquiries and suggest next actions | Sending, qualifying, quoting, or CRM writes | Draft + approval field |
| Inspector | Check mobile layout, facts, links, privacy, claims, and CTA match | Declaring business results without evidence | QA receipt |
AI may prepare. The owner approves the risk.
Safe early jobs
- Compare public listing facts.
- Turn approved service notes into FAQ drafts.
- Cluster customer questions.
- Draft short review replies.
- Create a weekly inspection memo.
- Check links, spelling, and mobile layout.
Approval lock
- Claiming or editing business profiles.
- Sending texts, emails, or DMs.
- Posting or scheduling content.
- Quoting prices, availability, rates, or regulated advice.
- Using customer or patient data.
- Buying ads, tools, domains, or subscriptions.
Your seven-session build checklist
Progress is saved only in this browser.
Copy-ready first prompt
I run a local [business type] serving [real service area]. Help me build a LocalFlow operating plan. Start by asking for the approved business facts sheet. Then return: listing differences, five-screen website trust check, review-request draft, lead-response board fields, four proof-content drafts, weekly inspection checklist, and every human approval gate. Do not invent services, locations, hours, prices, credentials, availability, customer results, or reviews. Do not post, send, buy, claim, edit, or connect accounts.
Primary source ledger
Google: edit a verified Business ProfileAccuracy, verification, categories, hours, contact info, photos, and review of edits.Google: tips to get more reviewsGenuine experiences only; incentives for reviews are prohibited.Google: owners and managersUse separate user access instead of shared passwords.Apple Business user guideApple Business now combines earlier Apple business offerings, including place-card management.Bing Places for BusinessClaim or add, complete, then verify the listing.
LimitLocalFlow does not guarantee rankings, reviews, leads, bookings, revenue, or platform approval. Availability and platform steps change. Check current first-party instructions before account actions, and use the appropriate licensed reviewer for health, legal, financial, insurance, mortgage, or other regulated claims.
Leave with the operating file, not another tab.
Open the field kit, fill the facts sheet, and run the first listing audit before buying traffic.